Who We Are at Nova Casino
Nova Casino is run by people who play, build and audit online casinos every day. Here is the straight story of who we are, what we hold ourselves to, and how we keep your play safe.
Our Story Since 2023
We launched Nova Casino in 2023 under Nova Gaming N.V. because Australian players were stuck with sites built for somewhere else. Slow withdrawals, vague bonus terms and support that went dark on weekends were the norm, so we built the opposite: one licence, clear limits and a team that answers in minutes, not days.
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- 2023: Nova Casino goes live with a Curaçao Gaming Control Board licence
- Our library has grown to 12,000 games from 28 studios
- We added PayID and crypto payouts so Australian players withdraw in 0 to 24 hours
- Our VIP program now runs five tiers with cashback up to 15%
What We Offer You
Our library holds 12,000 titles: over 9,500 slots, 700-plus live dealer tables, 450-plus table games, 300-plus jackpots and 40-plus crash games. We stream those titles from 28 providers, including Pragmatic Play, Evolution, Play'n GO, Nolimit City, Big Time Gaming and Hacksaw.
Money moves the way you want it. Deposits start at 20 AUD through PayID, Neosurf, Visa, Mastercard, Skrill, MiFinity, Jeton, bank transfer or crypto, with no fees on either side. Withdrawals run from 30 AUD up to 8,000 AUD per day and 30,000 AUD per month, cleared within 24 hours.
Our Licence and Regulation
Nova Casino operates under licence OGL/2023/1567/0987 issued by the Curaçao Gaming Control Board. That licence binds us to audited game fairness, anti-money-laundering checks and a formal complaint channel you can escalate beyond our support team.
Regulation is not a badge we wear, it is a set of rules we work inside. Our parent company Nova Gaming N.V. files regular compliance reports, and every promotion we publish carries its full terms: wagering, validity and caps stated up front, never hidden in fine print.
| Licence detail | Value |
|---|---|
| Authority | Curaçao Gaming Control Board |
| Licence number | OGL/2023/1567/0987 |
| Operator | Nova Gaming N.V. |
| Restricted markets | USA, UK, France and 6 other jurisdictions |
Security and Fair Play
All traffic on novacasino-au.com runs over TLS encryption, and we store passwords and payment data hashed and tokenised. KYC is mandatory: we verify your ID, proof of address and payment method before the first withdrawal, which protects your funds from anyone holding your login.
Game outcomes come from RNGs certified by independent labs, and our live tables run on Evolution and Pragmatic Play infrastructure with studio-level auditing. If you ever want your play history checked, our support team can pull session-level records on request.
- TLS encryption on every page and transaction
- Certified RNGs across all 12,000 titles
- Mandatory KYC before the first withdrawal
- No fees on deposits or withdrawals
Our Commitment to Safe Play
Gambling should stay entertainment, and we give you the tools to keep it that way. You can set deposit and loss limits, receive session reminders, take cooling-off periods or self-exclude, all from your account settings without needing to justify anything to us.
If gambling stops being fun, Gambling Help Online operates around the clock on 1800 858 858, free and confidential. We will never market to a self-excluded account, and our support agents are trained to point you there first if you raise concern about your play.
Talk to Us Anytime
Behind the platform sits a team across gaming operations, payments and compliance, and we are reachable 24/7 through live chat or [email protected]. Live chat answers in minutes; email gets a reply within a few hours even at 3am AEST.
Our site runs on HTML5, so iOS and Android devices get the full experience with no app download. Whether you play on mobile or desktop, the same people answer your questions and the same licence covers your play.
Frequently Asked Questions
Who owns Nova Casino?
Nova Gaming N.V., the operator behind Nova Casino, holds licence OGL/2023/1567/0987 from the Curaçao Gaming Control Board.
How do you verify my account?
Before your first withdrawal we verify your ID, proof of address and payment method, in line with our KYC obligations.
Are your games fair?
Yes. Every title runs on a certified RNG, and our live dealer tables are audited at studio level by the providers.
How fast is support?
Live chat runs 24/7 and typically answers within minutes. Email to [email protected] is answered within a few hours.